It worked fine, intsalled properly and I am backing up all of my sisters info as I type, So, my suggestion: You may refer the link below for more information. Tell us about your experience with our site. Posted December 19, Drive in Maxtor External Personal Storage Edited December 19, by lexwalker.

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Posted July 6, edited. Share this post Link to post Share on other sites.

My solution was to go out and buy another external hard drive from another manufacturer. I think your friend got “lucky”.

Maxtor Personal Storage 3100 – hard drive – 80 GB – USB 2.0 Series

Hence the first question: Maxtor Support policy stinks and it is up to us to advertize it until they would do the responsible corporate thing, as Murray says above. Sign in with Google. I’m thinking that the enclosure itself has become faulty.

This forum has some of the best people in the world available to help. He is unable to get the computer to recognize the drive.

Posted January 1, As I found out the hard way, after long EMails to Maxtor, the Personal Storage is a defective device that will not reproduceably be recognized by the Intel chip set [ When I asked for a refund or storave, the reply from Maxtor was “we cannot replace this drive since there is nothing wrong with it”, except of course that it’s useless for portable storage since you’ll never know in advance whether the next computer you want to connect it to uses the chipset or not.


It has worked fine ever since. Or sign in with one of these services. Exact same bubble message I got. I love the Maxtor customer support answer. Tech support scams are an industry-wide issue where scammers attempt to pfrsonal you into paying for unnecessary technical support services.

When I hooked up his external to my computer XP I got a message: Create an account or sign in to comment You need to be a member in order to leave a comment Create an account Sign up for a new account in our community. Sign in Already have an account? Couldn’t possibly be the Maxtor product. There is a Maxtor diagnostic tool for the – may be worth it to try it.

Maxtor Personal Storage – hard drive – 80 GB – USB Overview – CNET

Can you take the drive out of an external Maxtor Personal Storageand then put the drive into a generic enclosure? J W Stuart Replied on November 30, Usually the problem always lies with the power ,axtor of the external enclosure. Thats my theory anyway I do not think it is the actual drive.


Edited December 19, by lexwalker.

maxtor personal storage 3100

Go to your computer manufacture’s support web site and check for Windows 7 drivers for your specific model number. Can it be removed and installed in a generic enclosure?

Already have an account? As for Maxtor, they make good hard drives, but this was enough to convince me not to buy another USB device from them. Sign up for a new account in our community. I have seen numerous problems like this – with USB harddisks that are bus-powered. Try plugging the drive into the PC first, and then switch it on for a while.