Click Next again to continue with the installation. Use this type of installation only if you have one of the following reasons: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again. HP has scanned your product but currently has no suggestions for driver updates. HP often updates software and drivers after the printer and CD release to the market. Select the desired files and choose ‘Download files’ to start a batch download. If errors occur during the recommended installation, fix them before trying a custom installation.

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Repeat the steps to install the software on each computer that will use the printer wirelessly over the same network.

HP Customer Support – Software and Driver Downloads

Javascript is disabled in this browser. After the installation process completes, verify that your product displays in the queue.

HP has scanned your product but currently has no suggestions for driver updates. KimC Replied on October 2, However, you do need Internet access to use Web Services or get product updates. We are unable to determine your warranty status for the product and serial number provided.

Follow these steps to install the downloaded software. I have already installed my HP printer with a USB connection and want to switch to a wireless connection.


Download and install the software from the HP Web site.

Install the printer software To install the printer on the wireless network, follow the steps for the method that you want to use CD or download. Before you can install the printer, your wireless network must already be set up. Please use the product number and serial numbers of the new product to validate warranty status.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

The printer software or the in-OS driver must be installed to change the connection type with Bonjour. If you get any firewall messages during installation, click unblockacceptcontinueyesallowor permitor the installation fails.

Set up the device for wireless communication (HP Officejet J only) | HP Officejet J

If you have not already done so, find the hardware setup document for your printer before starting the following steps. Decide whether to install with the printer CD or download the software. Gather the required network setup items You must have the following items before you install the HP printer on the wireless network:. Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.

Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.


my wireless printer HP officejet J is not connecting suddenly with – Microsoft Community

The USB cable is for the installation procedure only. If you try installing the product on a computer running a newer sftup of the operating system that released AFTER your HP product released, the CD installation method might not work. HP designed this type of installation to work for most users. Select all Deselect all.

The software you can download from the HP website is most current software available for your printer. Connect to the wireless network.


When prompted to choose a connection type, select the Network type, not the USB type. Warranty withdrawn refurbished product: After the installation process completes, verify that your printer displays in the queue.

Product sold without warranty: Should I install using the software CD? Internet access is not required for you to install your printer with a wireless connection. This product was sold by a reseller. This product detection tool installs j680 on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.