I installed a fresh Windows 7 32 bit , installed all drivers and the latest ControlPoint Security Drivers and Manager – didn’t work. Yes, my password is: John Ratsey , Feb 7, Cephei78 , Feb 8, Scarn Oct 29, Hi all, I resolved this problem, i had to upgrade firmware of CotrolVault chip can download as Dell recommended. Do you already have an account?

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After restart, you start to install Security W/wsipe, then installing Security Management. John RatseyFeb 7, Hello John, thanks for your answer! Dell Latitude, Vostro, and Precision. The problem before is that the Broadcom USH effectively hides the fingerprint reader from the system, thus severely restricting it’s functionality unless the supplied software is used, which itself is pathetic. I found a little diagnostic tool ushdiag.

Latitude E6500 – fingerprint reader problems

Cephei78Feb 7, Cephei78Feb 13, Do you already have an account? I read somewhere that you need the TPM chip enabled to use the fingerprint reader, tried that but it did nothing for me.


Thanks for your help! Latitude ,can the internal speakers be upgraded? There are various security related packages under the ControlPoint downloads.

How to Fix Dell Broadcom USH Driver Problems

Log in or Sign up. Hello all, I got Dell E, and i met with the same issue.

Yes, my password is: Latitude E – Can I fit a Backlit keyboard? No, create an account now.

You must log in or sign up to reply here. TheQuickFox Nov 10, I created a bootable dos usb stick and did a few tests.

Anyone can help us, please take your hand. I can’t give you the exact error message because Windows 7 and the ControlPoint software is german but I think it wouldn’t help if i could, it’s just saying that there was an error Does anybody have a suggestion how to fix this problem?

JontyMay 20, Latitude dpc latency ScarnOct 29,in forum: The swipe sensor is detected again after a complete shutdown. Hi all, I resolved this problem, i had to upgrade firmware of CotrolVault chip can download as Sfnsor recommended. Cephei78Feb 8, At this point I think I’m going to surrender after 3 days e650 battling with the device, it is more of a gimmick anyway and crippled if you read this http: The fingerprint reader is connected and does respond, but the ControlPoint software throws an error if I try to enroll my fingerprint the error doesn’t show up if I don’t touch the sensor.


Latitude E – fingerprint reader problems | NotebookReview

Hi cucchuoi When you say you got it working, do you mean with the Embassy Wave software that Dell provides? Your name or email address: I tried the fingerprint reader with the preinstalled Windows 7 32 bit – didn’t work. Scarn Oct 29, Or do you mean Windows natively recognizes it? Similar Threads – Latitude E fingerprint.

Enjoin and good luck to you.